Podcasting from the Ajax Convention Centre on location at the Local Biz Tradeshow, Brian chats with Impact Award winning entrepreneur Tom Mercer of Dignity Healthcare Inc.
Podcasting from the Ajax Convention Centre on location at the Local Biz Tradeshow, Brian chats with Impact Award winning entrepreneur Tom Mercer of Dignity Healthcare Inc. Brian and Tom talk about sales, service and entrepreneurship. Tom speaks of the importance of quality of service and how the little things a business owner can do will set that business apart from the competition. Standing true to its name, Dignity Healthcare provides dignified comfort for those challenged with incontinence issues by focusing its service on the needs of the customer. Tom outlines some the little things that Dignity Healthcare does for its clients. “Compassion, Discretion, Dignity” is Dignity Healthcare’s moniker but “know your customer’s needs better than your customer knows their needs” is the philosophy Dignity Healthcare Inc. operates on.
Tom Mercer, Dignity Health Care, Local Biz 2014, Impact Award Winner