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Veridian updates its community power outage status report - Dec 28 1pm

Ajax, ON – Veridian continues to make significant progress in its efforts to restore service to
customers impacted by last weekend’s ice storm. The utility has been successful in restoring power to
the majority of its customers in Ajax, Clarington, Port Hope and most notably north Pickering, where
power restoration has been the most difficult due to heavy tree coverage.

While the vast majority of customers affected by the storm have had their service restored, Veridian
continues to maintain its line and tree trimming resource levels of the past few days. Today’s
restoration efforts remain focused on north Pickering, and customers who must undertake repair or
tree trimming work on privately owned equipment.

Following is an outage status report for each of the communities in which Veridian is aware of
customers that continue to be without service:

Ajax, Clarington and Port Hope: All affected customers have had power restored, with the
exception of individual customers who must undertake repair or tree trimming work on privately
owned equipment.

Pickering – Approximately 150 customers remain without service. The known affected streets are
summarized below. Streets that were listed in Veridian’s outage status report of 8 p.m. yesterday
and that have since been restored are included in this summary with a ‘RESTORED’ notation.

Balsam Foreststream S/L 16 - RESTORED
Benton Cres - RESTORED Golf Club Rd S/L 24 s/of Hwy 7
Bookshire Sq - RESTORED Markham Pickering Townline S/L 26 s/of Conc 7 - RESTORED
Conc 4 w/of Brock Paddock Road - RESTORED Sandtrap
Conc 5 e/of Westney - RESTORED Pine Heights Trail Whitevale Rd w/of Altona -
Conc 7 e/of Salem - RESTORED S/L 12 - RESTORED
Conc 8 e/ Brock - RESTORED S/L 14

Residents or businesses that are without power and are not included in the areas summarized above
should call 1-866-579-6819 to report their status.

While Veridian continues to be committed to restoring power to all affected customers as quickly as
possible, equipment damage affecting individual customers may result in prolonged power outages. In some cases, repairs to customer owned meter bases and service masts (see picture below) must be
completed before Veridian is able to restore service to individual customers. The repair or
replacement of such equipment must be carried out by a licensed electrical contractor retained by the
customer. Approved contractors can be found at http://applications.dmtispatial.com/esa/ or by
calling ESA at 1-877-372-7233.

Customers are reminded to exercise extreme caution around damaged poles and downed wires. All
fallen wires should be considered live and dangerous. Customers are urged to report the locations of
fallen wires to Veridian's 24-hour Outage Hotline by calling 1-866-579-6819.

Veridian Connections Inc. safely and reliably delivers electricity to more than 116,000 customers in the Cities of
Pickering and Belleville, the Towns of Ajax, Port Hope and Gravenhurst, and the communities of Uxbridge,
Bowmanville, Newcastle, Orono, Port Perry, Beaverton, Sunderland and Cannington. Veridian Connections Inc. is a
wholly owned subsidiary of Veridian Corporation. The City of Pickering, the Town of Ajax, the Municipality of
Clarington and the City of Belleville jointly own Veridian Corporation.

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